Terms of Service

1Acceptance of Terms

By downloading, installing or using Blink (“Service,” “app”), you agree to be legally bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

These Terms form a binding agreement between you and BeLinkedIn New Kultures, Athens, Greece, the company operating Blink.

2Description of Service

Blink is a Greek festival discovery platform. The Service includes:

Browse and search 100+ Greek festivals across music, food, culture, visual arts and theatre
Festival detail pages: lineup, tickets, schedule, map, reviews and social attendees
User profiles with QR code sharing
Social graph: follow/unfollow users, view followers and following lists
Festival attendance tracking — mark yourself as attending, see who else is going
Festival reviews — submit a star rating (1–5) and text review
Push notifications for lineup updates, ticket alerts, new followers and Blinks
Map view of festival locations
Optional contact sync to find friends on Blink
Shop section with curated festival-related products and affiliate links
Community user discovery

3User Accounts

Registration

You must be at least 13 years old to create an account
You must provide a valid email address and verify it via OTP
You must provide accurate and complete registration information
You are responsible for keeping your password secure
You may not share your account credentials with others
Each person may maintain only one active account
You may also register via Google Sign-In or Apple Sign-In, subject to their own terms

Account Security

You are responsible for all activity that occurs under your account. Notify us immediately at support@belinkedinnewkultures.gr if you suspect unauthorised access. We are not liable for losses resulting from unauthorised use where you failed to safeguard your credentials.

Account Termination

We may suspend or permanently terminate your account, without prior notice, if you:

Violate any of these Terms
Engage in fraudulent, abusive or illegal activity
Harass, threaten or harm other users
Post prohibited content (see Section 4)
Use automated tools or bots without written permission
Attempt to reverse-engineer or exploit the app or backend

You may delete your own account at any time via Profile → Settings → Account.

4User Conduct and Prohibited Activities

You agree NOT to:

Post illegal, hateful, discriminatory, obscene or defamatory content
Impersonate any person, artist, festival or organisation
Spam, send bulk messages or scrape user data
Create fake accounts or manipulate attendance/review counts
Reverse-engineer, decompile or tamper with the app or its API
Bypass or exploit any security or access control
Upload malware, viruses or malicious code
Violate any third-party intellectual property rights
Use the app to facilitate commercial solicitation without permission
Collect other users' personal data through the app

5User-Generated Content

Your Content

You retain ownership of content you create on Blink (profile photo, bio, festival reviews). By submitting content, you grant us a worldwide, non-exclusive, royalty-free licence to display, store and distribute it within the Service. You represent that you own or have the rights to any content you upload, that it does not violate any law or third-party right, and that you are solely responsible for it and its consequences.

Festival Reviews

Reviews must be honest, based on genuine experience, and respectful. We reserve the right to remove reviews that are spam, fake or promotional; abusive, defamatory or off-topic; or posted by someone with a conflict of interest. Each user may submit one review per festival. Reviews are public.

Our Rights to Moderate

We reserve the right (but not the obligation) to review, edit or remove any content that violates these Terms, without notice.

6Social Features

Following: you may follow other users to see their festival activity. Follows are public.
Blocking: you may block users to prevent them from viewing your profile or interacting with you. Blocks are private.
QR code: your profile QR code is public and can be scanned by anyone with the app to follow you.
Profile visibility: your attendance and reviews are visible to other users by default.
Profile views: visiting another user's profile may send them a notification.

Do not use social features to harass, stalk or intimidate other users. Repeated abusive behaviour will result in account termination.

Direct Messages (Signals)

Signals is our 1-to-1 direct messaging feature. By using Signals you agree that:

You may only message users with whom you have a mutual follow relationship.
Messages are private between you and the recipient. Other users cannot read them.
Messages are encrypted in transit (TLS 1.2+) and at rest (AES-256). Signals is NOT end-to-end encrypted — Blink personnel may access message content only to respond to lawful authority requests, investigate reported abuse, or preserve evidence of imminent harm.
You are solely responsible for the content of messages you send.
You must NOT use Signals to send spam, harass, dox, transmit hate speech or illegal material, impersonate any person, share another person's data without consent, or coordinate fraud or criminal activity.
You can stop receiving messages from any user by removing the mutual follow or blocking them.
Reports of abusive messages are reviewed within 48 hours; we may suspend or terminate accounts that violate these rules without prior notice.
If you delete your account, your sent and received messages are removed within 30 days; backups are purged within 90 days.

7Festival Information Disclaimer

Festival data (dates, lineups, ticket prices, venue info) is provided for informational purposes only. We do not guarantee the accuracy or completeness of festival data displayed in the app, and we are not responsible for festival cancellations, postponements or changes by the organiser. We recommend verifying details directly with the official festival website. We are not liable for any loss resulting from reliance on festival information displayed in the app.

Ticket Purchases through Blink

For selected festivals, you may purchase tickets directly through Blink. When you complete a purchase:

All purchases are final unless otherwise stated. We do not offer refunds except where required by law or in cases of festival cancellation by the organiser.
Ticket prices are shown in Euros (€) and include any applicable service fees.
After successful payment you will receive an in-app QR-code ticket and a confirmation email.
Each QR code is unique and valid for one entry. Do not share your QR code before the event.
Tickets may be transferred to another Blink user via the app before the event date.
Once a ticket has been scanned at the entry gate it cannot be reused.
Blink acts as a ticket distributor on behalf of the festival organiser, who is solely responsible for the organisation, cancellation or postponement of the event.
We reserve the right to cancel a purchase and issue a full refund if fraud, duplicate purchase or pricing error is detected.
You must be 18 or older, or have parental consent, to make a paid purchase.

Payment Processing

Payments are processed by Viva Wallet, a licensed payment institution regulated by the Bank of Greece and supervised under the EU Payment Services Directive (PSD2). Blink does not store your full card number, expiry date or CVV; all card data is handled exclusively by Viva Wallet's PCI-DSS certified infrastructure. In case of a payment dispute, contact us at support@belinkedinnewkultures.gr with your order reference number.

Right of Withdrawal — Event Tickets Exemption

Under the EU Consumer Rights Directive (2011/83/EU) and Greek law (Ν. 2251/1994, άρθρο 3θ παρ. 2 περ. ιβ'), the 14-day right of withdrawal does NOT apply to contracts for services related to leisure activities (such as festival or concert tickets) where the contract provides for a specific date or period of performance.

By completing a ticket purchase through Blink, you expressly acknowledge and accept that you waive your right of withdrawal for the purchased ticket(s); tickets are non-refundable except in case of cancellation by the organiser, where required by law, or at the organiser's discretion; you may transfer your ticket to another Blink user before the event date; and the statutory legal guarantee of conformity for digital services remains unaffected.

8Push Notifications

By enabling push notifications, you consent to receive alerts including lineup updates, ticket availability notices, new follower alerts and Blinks. You can manage individual notification categories in Settings → Notifications, or revoke all notifications via your device settings at any time.

9Shops & Affiliate Links

The Shops tab may contain links to third-party products and merchants. When you click an affiliate link, we may earn a commission at no cost to you; any transaction is exclusively between you and the merchant; we are not responsible for product quality, delivery or disputes; and returns and refunds are governed by the merchant's own policies. Affiliate relationships are disclosed where required by law.

10Intellectual Property

The “Blink” name, logo and app design are trademarks/property of BeLinkedIn New Kultures
Festival names, logos and artwork belong to their respective owners
Artist names, images and music belong to the artists and their labels
You may not copy, redistribute or create derivative works from our content without written permission
All rights not explicitly granted are reserved

11Copyright / DMCA Claims

If you believe content on Blink infringes your copyright, send a takedown notice to legal@belinkedinnewkultures.gr, including: a description of the copyrighted work; the URL or location of the infringing content; your contact information; a statement of good-faith belief; and a statement under penalty of perjury that the information is accurate. We will respond to valid notices within a reasonable timeframe.

12Privacy

Your use of Blink is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully — it explains what data we collect, why, and how to exercise your GDPR rights.

13Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

Warranties of merchantability and fitness for a particular purpose
Guarantee of uninterrupted, error-free or secure operation
Accuracy or completeness of festival data
Guarantee that the app will meet your requirements

Use of the Service is at your own risk.

14Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

We are not liable for indirect, incidental, special, consequential or punitive damages
We are not liable for loss of data, profits, goodwill or revenue
Our total aggregate liability for any claim shall not exceed €100 or the amount you paid us in the 12 months preceding the claim, whichever is greater
We are not liable for the actions of third-party festivals, merchants or other users

Nothing in this section limits liability that cannot be limited under Greek or EU consumer law.

15Indemnification

You agree to indemnify, defend and hold harmless BeLinkedIn New Kultures and its team from any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising from your violation of these Terms, content you post on the Service, your violation of any law or third-party right, or your use or misuse of the Service.

16Modifications to Terms

We may revise these Terms at any time. For material changes we will notify you via in-app notification at least 14 days before the changes take effect. Continuing to use the Service after that date constitutes acceptance of the revised Terms. Non-material changes (e.g. clarifications) take effect immediately upon posting.

17Governing Law & Dispute Resolution

These Terms are governed by the laws of Greece and applicable EU legislation. Any dispute shall be submitted to the exclusive jurisdiction of the courts of Athens, Greece. EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

18Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BeLinkedIn New Kultures regarding the use of Blink, and supersede all prior agreements or understandings.

20Contact

Legal enquiries: legal@belinkedinnewkultures.gr

General support: support@belinkedinnewkultures.gr

BeLinkedIn New Kultures, Athens, Greece